Hi there, thank you so much for your honest feedback. I’m so sorry to hear the lotion bar arrived crumbly—that’s definitely not the experience we want you to have. Because our products are made with all-natural ingredients, they can sometimes be sensitive to temperature changes during shipping, but it still shouldn’t arrive that way.

I’m so glad to hear you loved the body butter! Please feel free to reach out to me directly—I would be more than happy to make this right for you.

Hi there, thank you so much for your honest feedback. I’m so glad you loved the cups, but I’m sorry the packaging felt disappointing—that’s definitely not the impression we want to leave.

We try to keep our packaging simple and intentional, but I really appreciate you sharing this and will absolutely take it into consideration moving forward 🤍